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September 8, 2002 - 11:58PM
Wes Ehrlichman
There's a problem! You know how I talked about how my
camera was breaking every now and then and I couldn't take
any pictures? Well I e-mailed Sony USA and they said, "I
have no idea what that error message means. Why don't you
call 888-449-7669." The answer to that is it's gotta
be at least $1 a minute, even for an 800 number, and I KNOW
I'll be put on hold for at least an hour trying to speak to
an actual person who's just going to look it up in the computer
and tell me that I need to call a different number. That's
what happened when I tried to return something to them last
year, so I'm assuming repairs will be the same. Man, if you
want to buy something they're right there to help you, but
if you need help with fixing something or with returning something
you've got to work for it. Ok, I'm done with that rant. So
why do I buy stuff from Sony anyways? Oh yeah, because it's
really cool. And that's the point of this story...
On Sunday, since I hadn't yet been asked by a Japanese
person to do anything I asked a couple of nearby ALTs to go
to Sendai with me. Why Sendai? Doesn't that name sound familliar
for some reason? Like it's a big Japanese city? Well, let
me break it down for you. It isn't. Don't get me wrong, it's
much bigger than Kedouin, and actually a lot bigger than Miyanojo.
There's a bowling alley there, that is apparently the big
attraction.
So me and Sue went to a TINY Japanese Sony store. All
I have to say is wow. First of all, I've been to the Sony
store in Chicago three or four times. There they've got all
the latest American Sony Cameras, and all of the latest American
Laptops, and even all of the latest Playstation games running
on the latest American TVs. In Chicago they've got a few of
those cool electronic dogs too. They're behind glass and in
a stand, and when you walk by they occasionally bark. How
cute.
The store we went to was about the size of the front
window of the Chicago Sony store. Despite this, they had about
twice the stuff, about three times the technology, and a way
more hands-on feeling. Much like every store in Japan, this
one was far from wheelchair accessable. Right in the middle
of the tiny store were three chairs and a small coffee table
where the store's employee, and most likely owner, would bring
you (what else) coffee. Iced Coffee to be exact, and it was
really good.
So on to the technology. I've got a few pictures that
I'll throw out there. You'll probably going to want to click
on them to make them bigger so that you can actually see what
the store looks like. Just ignore the people in the front.

Ok. I lied. Don't ignore the people in the front. Doesn't
this look exactly like every girl that's ever been in an electronics
store? Ok. Now ignore the people in the front. Look just behind
Sue's head.

http://www.sony.jp/products/Consumer/PCOM/PCG-U1/
Yeah. That tiny keyboard belongs to a 100% functional
laptop. I didn't believe it at first, and I still almost don't
believe its specs and how easy it is to use.
OS : Windows XP Home Edition
Processor : TM5800 867MHz
Memory: 256MB(128MB+128MB)* (8MB or 16MB video?)
Hard Disc: 20GB
Memory Stick: Magic Gate
Those specs aren't exactly amazing, but they are really
good considering the laptop is AT LEAST 1/4th the size of
mine in every direction.
If you decide to click on the link to Sony's site be
sure to click on the Japanese text between "My Little
Vaio" and "Gallery" at the bottom of the page
for a little movie showing some features that rectify the
issues of the small screen and keyboard.
If I was the richest man in the world I would have one.
I'd also like to direct your attention to the the little
computer cart in the upper right of Sue's picture. In the
cart are four AIBOs.

http://www.aibo.com
AIBO is Sony's robot dog. From my understanding, the
AIBO is essentially a really cool virtual pet, but you can
program it's AI to do different things. A couple are hanging
out on their chargers and the other two are just watching
people. This is a lot more fun than at the SONY store in Chicago,
where they have one or two AIBOs total in the whole store,
and they're behind glass. The ones in this store weren't exactly
the most active, but I'm sure if I would have seemed interested
in buying one the owner would have had one jump through hoops
or chase its ball or something. At least I could actually
touch them and sometimes they would look around.
Ok, now I'll switch focus to the other picture.

Check out that black widescreen TV looking thing behind
the old Japanese man.

http://www.jp.sonystyle.com/Style-a/Product/W/
When I first glanced at it, it looked like a TV playing
a DVD. But then I noticed the keyboard in the front that folded
down. I checked the side of the monitor and noticed a DVD
slot and the standard "Windows XP" and "Intel
Processor" stickers. Apparently this is a mix between
a TV and a desktop computer. You can watch TV or DVDs on it,
but then you can bust out the keyboard to do computer stuff,
and it looks inconspicuous in the middle of your living room.
I don't know why anyone would need one of these things, but
oh well.
When we got there the shop's owner was talking to this
man about buying a digital camera. At least, I assumed so
because he had a digital camera on the table in front of him.

http://www.sony.jp/products/Consumer/DSC/DSC-U10/
As me and Sue walked around the shop I noticed the pair
of tiny blue and pink cameras that you can see the advertisement
for in the picture. These cameras are about 1X2X3 inches big.
When I picked up the blue one to try it out, she handed me
the pink one instead because it actually had batteries in
it.
I messed around with this for a little bit and then,
since we were on the subject of cameras I told her
that since I've come to Japan my digital camera had started
to give me an error message. She asked to see it so I went
back to the car, which was parked nearby, and took it back
to the store.
When I showed her the message she quickly got on the
phone with Sony and asked them what the message meant. It
could just be because she was the owner of a Sony store, but
compared to calling Sony in America this transaction went
much faster. She was immediately talking to someone and after
a few seconds she came back with my camera telling me it fixed
itself.
This wasn't a surprise, because it works for me every
once in a while too. I told her that whenever I see something
cool and try to take a picture it doesn't work, but if it's
something boring it always works. I proceded to turn it off
and then on again, causing the error message to reappear.
She got back on the phone to call Sony again.
I took my memory stick from her this time, put it into
the tiny pink camera, and snapped a few pictures inside of
the store. Those are the pictures I used in today's update.
These really good pictures were taken with a camera that's
about 1X2X3 inches big! They look just as good as the ones
taken with mine! There was no zoom function on the smaller
camera though.
While the saleslady was talking to the people at Sony,
Sue sat and watched TV on the plasma HDTV in the corner. I
looked at it now and then, but there was too much cool stuff
around to just sit down and watch TV. The show that was on
looked like one of those town plays that you sometimes see
on TV in America when you're flipping through channels. In
America they're always really grainy, with really bad camerawork,
but this one was apparently filmed with an High Definition
Camera of some sort because the picture looked amazing. The
station identifier in the corner said BS Hi, which I'm guessing
is the high definition version of my favorite Japanese channel
BS 1.
When she came back she asked me for my address and telephone
number, then she took my camera and told me that it would
be fixed in around 10 days, and that she'd call when it was
finished. I guess I'm going to have to drive back to Sendai
in a little over a week and pick up my camera. The communication
gap was pretty big too, so I'm not sure if it's going to cost
me anything or not.
So that was the point of this whole entry. Was to explain
that that's why I won't have any new pictures up for the next
few weeks.
I'm really sorry if this journal entry sounded like a
big ad, but it really wasn't. You'd have to be in Japan to
buy any of this stuff anyways!
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